San Francisco, CA
Your San Francisco Visit
Ages 4-12: $26
Ages 0-3: Free! No ticket necessary.
Tickets must be purchased in advance.
Limit 12 tickets per person.
We offer special rates for parties of 12 or more. Please email firstname.lastname@example.org with the date/time you would like to book, and the number of tickets you need!
Your San Francisco Visit
7 Warriors Way, Ste. 100
San Francisco, CA 94158
Located at Thrive City on the corner of Terry A Francois Blvd and Warriors Way.
Monday - Saturday: 10AM to 8:30PM
Sunday: 11AM to 8:30PM
We highly recommend taking either public transit or a ride-sharing service. Parking is very limited by Chase Center.
Here is the SF MTA website on public transit options:
How early should I arrive?
Please arrive at least 15 minutes early. Guests who arrive more than 30 minutes late will be denied admittance. Don't be that guest.
How long will my visit take?
A trip through Hooptopia lasts a little over an hour. The faves on your Instagram posts will last a lifetime.
You’re welcome to browse our gift shop or check out the rest of the shops at Thrive City and Chase Center.
What should I bring?
Bring your ticket, a photo ID, and your skills.
No outside food or drink is permitted within Hooptopia, but we’ll have some treats inside for you!
What should I leave at home/in the car?
Can I bring my pet?
Pets are not allowed, including the adorable Papillon mix who lives in your purse and you think we won’t notice. The only exception is for service animals on a leash and under their masters’ control as authorized by applicable law. Please be warned that some rooms will contain chocolate, so proceed with caution.
Noise & Light Sensitivity
Please be advised that our exhibit uses loud music, bright lights, and strobes as a part of the sensory experience. If you or a member of your party is sensitive to these factors, please come prepared. Feel free to notify a Hooptopia staff member if you are ever feeling uncomfortable and need to skip past a particular section.
What payments do you accept?
We accept cash and all major credit cards, Apple Pay, and Google Pay.
Is this going to be amazing?
You have no idea.
What does my ticket include?
Your ticket will grant you one time access to our exciting ballers universe, where you will have plenty of fun photo opportunities and amazing experiences. You will also get a chance to jump into our famous basketball pit or dunk on our Slam Jam. Guests must be over 48 inches to participate in the Slam Jam.
OMG, how do I get tickets?
Children ages 4-12: $27
Children age 3 and under: Free!
Children of all ages must be accompanied by an adult.
Limit 12 tickets per transaction. Tickets are valid ONLY at the assigned date and time slot.
Who needs a ticket?
All guests entering the exhibit (including chaperones) must have their own ticket.
Help! I bought tickets for the wrong date!
Email ShowClix customer support or call 1-888-718-4253. They can help you with the exchange, depending on availability.
What is your return policy?
All ticket sales are non-refundable. You can exchange your tickets for another date while available. See above!
When will Hooptopia come to my city?
Sign up to be the first to know about future touring locations! We'll use our members' zip codes to gauge interest.
Is Hooptopia wheelchair/ADA accessible?
The ADA: It’s not just a good idea, it’s the law. We got you.
Do you have restrooms?
Why yes we do! The bathrooms are located towards the beginning of the experience, but we recommend using the restrooms prior to your visit.
What terms and conditions apply?
All guests that purchase a ticket or enter Hooptopia are subject to Hooptopia’s Guest Release and Waiver of Liability, Promise Not To Sue, Assumption of Risk, and Indemnity Agreement, a copy of which can be found online at: www.thehooptopia.com/warriors-hooptopia-liability-waiver. Each guest will be deemed to have consented to the terms of such agreement by purchasing a ticket to or entering Hooptopia.
What are the rules for Slam Jam?
- Guests must be over 48 inches tall and under 300 lbs to participate.
- Guests under 18 years old must be accompanied by a legal guardian.
- Maintain constant eye contact with the hoop.
- Never flip, twist, or attempt any maneuvers.
- Always hold the ball in front of you.
- Never hold onto or pull on the hoop.